FAQ's

You've got questions, we've got answers.

Jason Joven avatar Mike Warner avatar Sung Cho avatar
18 articles in this collection
Written by Jason Joven, Mike Warner, and Sung Cho

How is an artist's Listeners to Followers Ratio useful?

Listeners to Followers Ratio can be a great discovery/A&R/analysis tool.
Jason Joven avatar
Written by Jason Joven
Updated over a week ago

Do you track Radio plays?

Chartmetric can show you when and where your song is played on radio. One spin can reach an audience of thousands of listeners.
Mike Warner avatar
Written by Mike Warner
Updated over a week ago

What is the estimated monthly listener count for playlists?

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Written by Mike Warner
Updated over a week ago

What is YOUTUBEFORARTIST?

Mike Warner avatar
Written by Mike Warner
Updated over a week ago

Facebook data not up to date

Is your Facebook data not showing correctly
Mike Warner avatar
Written by Mike Warner
Updated over a week ago

Do you track Bandsintown?

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Written by Mike Warner
Updated over a week ago

Why can people see my private Spotify playlist?

Trying to keep your music taste to yourself? Here's how to keep your playlists private.
Mike Warner avatar
Written by Mike Warner
Updated over a week ago

How can I get access to the API?

Looking for access to the Chartmetric API
Mike Warner avatar
Written by Mike Warner
Updated over a week ago

Can you walk me through your product?

Chartmetric explainer videos
Sung Cho avatar
Written by Sung Cho
Updated over a week ago

Finding contact information for playlist curators

Mike Warner avatar
Written by Mike Warner
Updated over a week ago

Can I try before I pay?

Free trial for premium subscriptions
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Written by Sung Cho
Updated over a week ago

Just wondering what time of day the data gets updated, or how often it does?

Mike Warner avatar
Written by Mike Warner
Updated over a week ago

Is there a limit to how many artists, playlists or curators I can follow?

Sung Cho avatar
Written by Sung Cho
Updated over a week ago

When do you add new tracks to your system?

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Written by Sung Cho
Updated over a week ago

How far does your data go back?

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Written by Sung Cho
Updated over a week ago

How many artists are you tracking?

ChartMetric track a large number of artists, across multiple social media and streaming services.
Sung Cho avatar
Written by Sung Cho
Updated over a week ago

What is Spotify popularity index?

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Written by Sung Cho
Updated over a week ago

How do I add artists, tracks, albums, or playlists to Chartmetric for tracking?

Follow these simple steps.
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Written by Sung Cho
Updated over a week ago